Electronic treatment of citizens, as well as individual entrepreneurs (hereinafter referred to as citizens), and entities are reviewed in accordance with the requirements of the Act of 18 July 2011 "On citizens and legal entities."
In accordance with the requirements of the Law of July 18, 2011 "On citizens and legal persons' e-applications written in Russian or Belarusian languages.
Electronic citizen appeal shall contain the following mandatory items:
Full name (last name, first name);
place of residence or place of residence of a citizen;
e-mail address citizen;
How to fill in for the treatment of citizens (the fields marked with an asterisk "*" are mandatory):
* Last Name: * Ivanov
Otchestvo *: Ivanovich
Adres residence *: Pruzhany, st. Red 106 sq.
Kontaktny phone: 375 (29) 765-17-36
Обращение*: What should be the temperature in the apartment in the winter? My thermometer shows 16 degrees.
Electronic handling of the legal entity must contain the following mandatory;
full name of the legal entity;
the address of the legal entity;
surname, name of the person who is authorized to sign documents (treatment);
e-mail address of the legal entity.
How to fill in for the treatment of legal entities (the fields marked with an asterisk "*" are mandatory):
* Name of organization: Joint-Stock Company "Altair"
Address *: Kobrin, trans. Industrial 4a
The data of the authorized person:
* Last Name: Petrov
* First Name: Peter
* Middle name: Petrovich
Position: Chief inzhenerKontaktny +375 (25) 965-19-34
Title *: How can we bring the mice from a nearby abandoned building?
E-applications are the consideration of not more than 15 days from the date of registration and requires clarification, additional study and verification - not more than 1 month.
Replies to e-applications are sent to the email address specified in the address, or letter to the address of the place of residence (stay) a citizen or address of the legal entity in cases stipulated by the requirements of the Law of the Republic of Belarus of July 18, 2011 "On citizens and legal persons. "
The following types of applications will not be accepted if:
not written in Russian or Belarusian languages;
not indicated surname, first name, middle name, place of residence of the citizen or his place of residence;
It does not contain the full name and address of the legal entity of its location, name, surname, patronymic of the head or the person authorized to sign documents (treatment);
Text can not be read;
contain offensive language or profanity;
should be considered in accordance with the legislation on constitutional proceedings, civil, civil procedural, economic procedural, criminal procedural law; legislation governing the administrative process and the legislation on administrative procedures or in accordance with the legislation of a different procedure for submission and consideration of such applications;
have questions that are not within the competence of sanitary-epidemiological service;
It missed the deadline for appeal without good reason;
second appeal filed by the previously discussed the issue and there are no new facts of relevance to the consideration of the appeal on the merits;
the applicant is not conducted correspondence.
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